FAQ

Got Questions? We’ve Got Answers!

I know you have many questions about our products. Never Mind, I believe you will find the satisfied answer here. If there is no such questions you want to ask, please don’t hesitate to contact us by email: info@joy-shavers.com

  • Q: what is the order process?

  • Q: Which payment do you accept?

    In fact we would like to accept any kind of payments, and we suggest the payment of 30% TT, the rest paid against copy of B/L, LC at sight ,or 30% TT the rest LC at sight, also we accept PayPal for small orders.

  • Q: What is the MOQ for the order?

    Normally our MOQ is 2000pcs each item, but if the order is less than that such as 1500pcs,or 1000pcs, the price will be higher than usual. coz the cost for Gift box and other material we need pay more if the quantity is less.

  • Q: How can I get the samples and how long will it take ?

    The samples we can offer free of charge(3-5pcs with white box), but the international express charge is paid by your part.

    It will take 5-7 days to prepare the samples.

  • Q: What is the delivery time for the order?

    It will take usually 45days to finish the order. but we need to receive the deposit or L/C  and all the artwork( gift box, rating label, instruction book etc)  first.

  • Q: Can I have my own customized product?

    Yes, we can do OEM also ODM for you. We have our own tooling factory which enable us to develop new products much easy and fast.We have our own design department, so the color, logo, design, package etc. we can meet your demand.

    One important thing is that our boss is also technical engineer who worked in FLYCO for a long time.

  • Q: How about the package ?

    We will pack the goods well with standard exporting inner and outer carton packages and bubble wrap to make sure all the goods in good condition  during  transportation and storage.

  • Q: What kind of transportation methods do you offer?

    A. We usually deliver the goods by sea and by air as request.
    B. Also we use express delivery like DHL,Fedex,UPS,TNT for sample orders. as we enjoy favorable discount in these express companies.

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  • Q: What is your Quality control for order production?

    QC Team: Our QC department carries out extremely strict quality control on products, and proceeds with many QC circles to lift quality management capability. The production procedures are integrated with material inspection, mutual inspection, semi finished inspection, and finished test.

    Testing equipment includes waterproof Testing machine, Burn- in Test, Air tight testing machine, battery test machine etc.
    Material: strict control on material use, meet international requested starnard.100% inspection on spare parts before production.

    Semi-finished products inspection: mutual inspection during assembling. And functions inspection before 100% finished.

    Finished product inspection: a series of quality and test process will carry out on every item before packed and loaded, such as aging test, sleep mode test, function test, surface inspection and so on.

  • Q: What is the advantage of our company ?

    A)PROFESSIONAL

     

    We have the international certification. We have 10 professional engineers and 12 more technology and designing patents in men’s shavers and 1 international patent for shaver foil and blade. We are the leading manufacturer in personal care appliance industry!

     

    B)QUALITY CONTRAL 

     

    Our factory has been ISO 9001:2008 certificated and BSCI audit. Most of our products get CE,Rohs,GS resisted. we carry out strict quality control on material use, semi-finished products inspection and finished products inspections. We also create DQA(Development Quality Assurance) and product laboratory to control the product design quality and reliabilities from product development stage.

     

    C)R&D

     

    We provide a complete solution including product design, tooling and plastic fabrication and service for our customers to achieve their up most satisfaction.

    For these, we have invested to build shaver foil R&D center, mould design and development center, plastic parts research center and color machine center.

     

    D) WIDELY RECOGNIZED

     

    Our products are exported to South Korea, South America, Russia and many European countries. we are considered to be very reputable manufacturer in  the electric shaver field.

    We also have much experience to cooperate with some big buyer, such as GAMA,LIDO,ALDI. and get highly regarded.

     

    Professional &Focus Quality. Cost effective. Integrity

Got Questions? We’ve Got Answers!

I know you have many questions about our products. Never Mind, I believe you will find the satisfied answer here. If there is no such questions you want to ask, please don’t hesitate to contact us by email: info@joy-shavers.com

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